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Garantie und Gewährleistung: Was ist der Unterschied? (FAQ 14)
Warranty and Guarantee: What’s the Difference? (FAQ 14)
A warranty for an e-bike is provided voluntarily by the manufacturer, while the statutory guarantee is regulated by law. Find out what rights you have when purchasing an e-bike. Read more...
Rückgaberecht bei myebikes: So einfach geht's (FAQ 13)
Return policy at myebikes: How easy it is (FAQ 13)
Bought an e-bike online at myebikes? You have a 14-day return policy, even without the original packaging. Returns are simple, free, and customer-friendly. Read more...
Häufige Fragen zur E-Bike Versicherung (FAQ 12)
Frequently Asked Questions about E-Bike Insurance (FAQ 12)
E-bike insurance protects against theft, damage, and wear and tear. Find out when it makes sense, what it costs, and how the claims process works. Read more...
Lieferung und Aufbau: Wie kommt mein E-Bike an? (FAQ 11)
Delivery and Assembly: How will my e-bike arrive? (FAQ 11)
Your e-bike is delivered pre-assembled by a shipping company. You assemble the handlebars, pedals, and saddle yourself – instructions and support are available if you have any questions. Read more...
Garantie und Gewährleistung: Was ist der Unterschied? (FAQ 10)
Warranty and Guarantee: What’s the Difference? (FAQ 10)
When buying an e-bike, keep in mind: warranty is mandatory by law, while a guarantee is voluntary. Learn about your rights regarding defects and what is actually covered. Read more...
Rückgaberecht bei myebikes: So einfach geht's (FAQ 9)
Return policy at myebikes: How easy it is (FAQ 9)
Returning an e-bike to myebikes: 14-day period, unused & clean, original packaging recommended. Refund after inspection, return shipping costs usually at your own expense. Read more...