- DATA PROTECTION AT A GLANCE
General information
The following information provides a simple overview of what happens to your personal data when you visit myebikes.com. Personal data is any data that can be used to identify you personally. For detailed information on the subject of data protection, please refer to our privacy policy listed below this text.
Data collection on this website
Who is responsible for data collection on this website?
Data processing on this website is carried out by the website operator. You can find their contact details in the section "Information about the controller" in this privacy policy.
How do we collect your data?
Some of your data is collected when you provide it to us. This may, for example, be data that you enter in a contact form. Other data is collected automatically or with your consent when you visit the website by our IT systems. This is primarily technical data (e.g. internet browser, operating system or time the page was accessed). This data is collected automatically as soon as you access this website.
What do we use your data for?
Some of the data is collected to ensure that the website is provided without errors. Other data may be used to analyze your user behavior.
What rights do you have regarding your data?
You have the right to obtain, free of charge and at any time, information about the origin, recipients and purpose of your stored personal data. You also have the right to request that this data be corrected or deleted. If you have given consent to data processing, you may withdraw this consent at any time with effect for the future. You also have the right, under certain circumstances, to request that the processing of your personal data be restricted. Furthermore, you have the right to lodge a complaint with the competent supervisory authority. You can contact us at any time regarding this and any other questions about data protection.
Analytics tools and tools from third-party providers
When you visit this website, your browsing behavior may be statistically analyzed. This is done primarily using so-called analytics programs. You can find detailed information about these analytics programs in the following privacy policy.
- HOSTING
Shopify
We host our website with Shopify International Limited, Victoria Buildings, 1-2 Haddington Road, Dublin 4, D04 XN32, Ireland (hereinafter: "Shopify").
Shopify is a tool for creating and hosting websites. When you visit our website, Shopify collects your IP address as well as information about the device and browser you are using. Shopify also analyzes visitor numbers, visitor sources and customer behavior, and creates user statistics. If you make a purchase on our website, Shopify also collects your name, email address, delivery and billing addresses, payment details and other data related to the purchase (e.g. telephone number, amount of sales made, etc.). For analytics purposes, Shopify stores cookies in your browser.
For details, please refer to Shopify's privacy policy: https://www.shopify.de/legal/datenschutz. Shopify is used on the basis of Art. 6(1)(f) GDPR. We have a legitimate interest in ensuring that our website is presented as reliably as possible. If consent has been requested, processing is carried out exclusively on the basis of Art. 6(1)(a) GDPR; consent may be withdrawn at any time.
Data processing agreement
We have entered into a data processing agreement (DPA) with the provider named above. This is a contract required under data protection law that ensures the provider processes the personal data of our website visitors only in accordance with our instructions and in compliance with the GDPR.
- GENERAL INFORMATION AND MANDATORY INFORMATION
Data protection
The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy.
When you use this website, various items of personal data are collected. Personal data is data that can be used to identify you personally. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this is done.
Please note that data transmission over the internet (e.g. when communicating by email) may be subject to security vulnerabilities. It is not possible to completely protect data from access by third parties.
Information about the controller
The controller responsible for data processing on this website is:
myebikes.com GmbH
Lindenstraße 50
33378 Rheda-Wiedenbrück
Phone: 05242-4108-462
Email: support@myebikes.com
The controller is the natural or legal person who, alone or jointly with others, determines the purposes and means of processing personal data (e.g. names, email addresses, etc.).
Storage period
Unless a more specific storage period has been stated in this privacy policy, your personal data will remain with us until the purpose for processing the data no longer applies. If you make a legitimate request for erasure or withdraw your consent to data processing, your data will be deleted unless we have other legally permissible grounds for storing your personal data (e.g. retention periods under tax or commercial law); in the latter case, the data will be deleted once those grounds no longer apply.
Information about data transfers to the USA and other third countries
Among other things, we use tools from companies based in the USA or other third countries that are not considered secure under data protection law. If these tools are active, your personal data may be transferred to and processed in these third countries. Please note that these countries cannot guarantee a level of data protection comparable to that of the EU. For example, US companies are required to disclose personal data to security authorities without you, as the data subject, being able to take legal action against this. It therefore cannot be ruled out that US authorities (e.g. intelligence agencies) may process, analyze and permanently store your data held on US servers for surveillance purposes. We have no influence over these processing activities.
Withdrawal of your consent to data processing
Many data processing operations are only possible with your express consent. You may withdraw any consent you have already given at any time. The lawfulness of data processing carried out before the withdrawal remains unaffected by the withdrawal.
Right to object to data collection in specific cases and to direct marketing
(Art. 21 GDPR) IF DATA PROCESSING IS CARRIED OUT ON THE BASIS OF ART. 6(1)(E) OR (F) GDPR, YOU HAVE THE RIGHT AT ANY TIME TO OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA FOR REASONS ARISING FROM YOUR PARTICULAR SITUATION; THIS ALSO APPLIES TO PROFILING BASED ON THESE PROVISIONS. PLEASE REFER TO THIS PRIVACY POLICY FOR THE LEGAL BASIS ON WHICH ANY PROCESSING IS BASED. IF YOU OBJECT, WE WILL NO LONGER PROCESS YOUR PERSONAL DATA CONCERNED UNLESS WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING THAT OVERRIDE YOUR INTERESTS, RIGHTS AND FREEDOMS, OR THE PROCESSING SERVES THE ESTABLISHMENT, EXERCISE OR DEFENSE OF LEGAL CLAIMS (OBJECTION UNDER ART. 21(1) GDPR).
IF YOUR PERSONAL DATA IS PROCESSED FOR DIRECT MARKETING PURPOSES, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF YOUR PERSONAL DATA FOR SUCH MARKETING; THIS ALSO APPLIES TO PROFILING TO THE EXTENT THAT IT IS RELATED TO SUCH DIRECT MARKETING. IF YOU OBJECT, YOUR PERSONAL DATA WILL NO LONGER BE USED FOR DIRECT MARKETING PURPOSES (OBJECTION UNDER ART. 21(2) GDPR).
Right to lodge a complaint with the competent supervisory authority
In the event of violations of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, particularly in the Member State of their habitual residence, place of work or the place of the alleged infringement. The right to lodge a complaint is without prejudice to other administrative or judicial remedies.
Right to data portability
You have the right to have data that we process automatically on the basis of your consent or in performance of a contract handed over to you or to a third party in a commonly used, machine-readable format. If you request the direct transfer of the data to another controller, this will only be done insofar as it is technically feasible.
SSL or TLS encryption
For security reasons and to protect the transmission of confidential content, such as orders or inquiries that you send to us as the website operator, this site uses SSL or TLS encryption. You can recognize an encrypted connection by the browser address bar changing from "http://" to "https://" and by the lock icon in your browser bar.
When SSL or TLS encryption is enabled, the data you transmit to us cannot be read by third parties.
Encrypted payments on this website
If, after concluding a paid contract, you are required to provide us with your payment details (e.g. account number for direct debit), these details are required for payment processing.
Payments using commonly used payment methods (Visa/MasterCard, direct debit) are processed exclusively via an encrypted SSL or TLS connection. You can recognize an encrypted connection by the browser address bar changing from "http://" to "https://" and by the lock icon in your browser bar.
With encrypted communication, your payment details that you transmit to us cannot be read by third parties.
Access, erasure and rectification
Within the framework of applicable statutory provisions, you have the right at any time to obtain, free of charge, information about your stored personal data, its origin and recipients, and the purpose of data processing and, where applicable, the right to have this data corrected or deleted. You can contact us at any time regarding this and any other questions about personal data.
Right to restriction of processing
You have the right to request the restriction of the processing of your personal data. You can contact us at any time to do so. The right to restriction of processing applies in the following cases:
- If you dispute the accuracy of your personal data stored by us, we will generally need time to verify this. For the duration of the verification, you have the right to request the restriction of the processing of your personal data.
- If the processing of your personal data was/is unlawful, you may request the restriction of data processing instead of erasure.
- If we no longer need your personal data, but you need it to establish, exercise or defend legal claims, you have the right to request the restriction of the processing of your personal data instead of erasure.
- If you have lodged an objection under Art. 21(1) GDPR, a balance must be struck between your interests and ours. As long as it has not yet been determined whose interests prevail, you have the right to request the restriction of the processing of your personal data.
If you have restricted the processing of your personal data, such data may—apart from being stored—only be processed with your consent or for the establishment, exercise or defense of legal claims, or to protect the rights of another natural or legal person, or for reasons of important public interest of the European Union or a Member State.
Objection to promotional emails
We hereby object to the use of contact details published as part of the legal notice requirements for sending unsolicited advertising and information materials. The operators of these pages expressly reserve the right to take legal action in the event of unsolicited advertising information being sent, for example by spam emails.
- DATA COLLECTION ON THIS WEBSITE
Cookies
Our websites use so-called "cookies." Cookies are small text files and do not cause any damage to your device. They are either stored on your device temporarily for the duration of a session (session cookies) or permanently (permanent cookies). Session cookies are automatically deleted at the end of your visit. Permanent cookies remain stored on your device until you delete them yourself or your web browser automatically deletes them.
In some cases, cookies from third-party companies may also be stored on your device when you visit our site (third-party cookies). These enable us or you to use certain services offered by the third-party company (e.g. cookies for processing payment services).
Cookies have various functions. Many cookies are technically necessary, as certain website functions would not work without them (e.g. the shopping cart function or the display of videos). Other cookies are used to analyze user behavior or display advertising.
Cookies that are required to carry out the electronic communication process (necessary cookies), to provide certain functions you have requested (functional cookies, e.g. for the shopping cart function), or to optimize the website (e.g. cookies for measuring website traffic) are stored on the basis of Art. 6(1)(f) GDPR, unless another legal basis is specified. The website operator has a legitimate interest in storing cookies to ensure the technically error-free and optimized provision of its services. If consent to the storage of cookies has been requested, the relevant cookies are stored exclusively on the basis of this consent (Art. 6(1)(a) GDPR); consent may be withdrawn at any time.
You can configure your browser to notify you when cookies are set and to allow cookies only in individual cases, to reject cookies in certain cases or in general, and to enable the automatic deletion of cookies when you close your browser. If cookies are disabled, the functionality of this website may be limited.
If cookies from third-party companies or for analytics purposes are used, we will inform you separately about this in this privacy policy and, where applicable, request your consent.
Consent using Consent Manager
This website uses Consent Manager's consent technology to obtain your consent to the storage of certain cookies on your device or the use of certain technologies, and to document this in a data protection-compliant manner. The provider of this technology is consentmanager GmbH, Eppendorfer Weg 183, 20253 Hamburg. Website: https://consentmanager.de/ (hereinafter "Consent Manager").
When you visit our website, the following personal data is transferred to Consent Manager:
- Your consent(s) or withdrawal of your consent(s)
- Your IP address
- Information about your browser
- Information about your device
- Time of your visit to the website
Consent Manager also stores a cookie in your browser so that it can associate your consent or its withdrawal with you. The data collected in this way is stored until you ask us to delete it, delete the Consent Manager cookie yourself, or the purpose for storing the data no longer applies. Mandatory statutory retention obligations remain unaffected.
Consent Manager is used to obtain the legally required consent for the use of certain technologies. The legal basis for this is the GDPR Directive.
Server log files
The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:
- Browser type and version
- Operating system used
- Referrer URL
- Hostname of the accessing computer
- Time of the server request
- IP address
This data is not combined with data from other sources.
This data is collected on the basis of Art. 6(1)(f) GDPR. The website operator has a legitimate interest in ensuring the technically error-free presentation and optimization of its website—for this purpose, server log files must be collected.
Contact form
If you send us enquiries via the contact form, we will store the information you provide in the enquiry form, including the contact details you enter there, for the purpose of processing your enquiry and in case of any follow-up questions. We will not share this data without your consent.
This data is processed on the basis of Art. 6(1)(b) GDPR if your enquiry relates to the performance of a contract or is necessary for taking steps prior to entering into a contract. In all other cases, processing is based on our legitimate interest in effectively handling enquiries addressed to us (Art. 6(1)(f) GDPR) or on your consent (Art. 6(1)(a) GDPR), if such consent was requested.
The data you enter in the contact form will remain with us until you ask us to delete it, withdraw your consent to its storage, or the purpose for storing the data no longer applies (e.g. once your enquiry has been fully processed). Mandatory statutory provisions—in particular retention periods—remain unaffected.
Enquiries by email, telephone or fax
If you contact us by email, telephone or fax, we will store and process your enquiry, including all personal data resulting from it (name, enquiry), for the purpose of handling your request. We will not share this data without your consent.
This data is processed on the basis of Art. 6(1)(b) GDPR if your enquiry relates to the performance of a contract or is necessary for taking steps prior to entering into a contract. In all other cases, processing is based on our legitimate interest in effectively handling enquiries addressed to us (Art. 6(1)(f) GDPR) or on your consent (Art. 6(1)(a) GDPR), if such consent was requested.
Data you send us in connection with enquiries will remain with us until you ask us to delete it, withdraw your consent to its storage, or the purpose for storing the data no longer applies (e.g. once your request has been fully processed). Mandatory statutory provisions—in particular statutory retention periods—remain unaffected.
Registration on this website
You can register on this website to use additional features. We use the data entered for this purpose only to enable you to use the respective offer or service for which you have registered. The mandatory information requested during registration must be provided in full. Otherwise, we will reject your registration.
We use the email address provided during registration to inform you of important changes, such as changes to the scope of the offer or technically necessary changes.
The data entered during registration is processed for the purpose of carrying out the user relationship established by the registration and, where applicable, initiating further contracts (Art. 6(1)(b) GDPR).
We store the data collected during registration for as long as you remain registered on this website and delete it thereafter. Statutory retention periods remain unaffected.
- ANALYTICS TOOLS AND ADVERTISING
Google Analytics
This website uses features of the web analytics service Google Analytics. The provider is Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland.
Google Analytics enables the website operator to analyse the behaviour of website visitors. The website operator receives various usage data, such as page views, time spent on the site, operating systems used and the user's origin. Google may combine this data into a profile assigned to the respective user or their device.
We can also use Google Analytics to record your mouse movements, scrolling and clicks, among other things. Google Analytics also uses various modelling approaches to supplement the data collected and employs machine learning technologies in its data analysis.
Google Analytics uses technologies that enable users to be recognised for the purpose of analysing user behaviour (e.g. cookies or device fingerprinting). The information collected by Google about your use of this website is generally transferred to and stored on a Google server in the USA.
This analytics tool is used on the basis of Art. 6(1)(f) GDPR. The website operator has a legitimate interest in analysing user behaviour in order to optimise both its website and its advertising. If the relevant consent has been requested (e.g. consent to the storage of cookies), processing is carried out exclusively on the basis of Art. 6(1)(a) GDPR; consent may be withdrawn at any time.
The transfer of data to the USA is based on the European Commission's Standard Contractual Clauses. Details can be found here: https://privacy.google.com/businesses/controllerterms/mccs/.
Storage period
Data stored by Google at the user and event level that is linked to cookies, user identifiers (e.g. User ID) or advertising IDs (e.g. DoubleClick cookies, Android Advertising ID) is anonymised or deleted after 14 months. Details can be found at the following link: https://support.google.com/analytics/answer/7667196?hl=de
Google Ads
The website operator uses Google Ads. Google Ads is an online advertising programme provided by Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland.
Google Ads enables us to display advertisements in the Google search engine or on third-party websites when users enter certain search terms on Google (keyword targeting). Targeted advertisements can also be displayed based on user data held by Google (e.g. location data and interests) (audience targeting). As website operators, we can evaluate this data quantitatively, for example by analysing which search terms triggered our advertisements and how many advertisements led to corresponding clicks.
Google Ads is used on the basis of Art. 6(1)(f) GDPR. The website operator has a legitimate interest in marketing its products and services as effectively as possible.
The transfer of data to the USA is based on the European Commission's Standard Contractual Clauses. Details can be found here:
https://policies.google.com/privacy/frameworks
and
https://privacy.google.com/businesses/controllerterms/mccs/.
For more information on how to object to the advertisements displayed by Google, see the following links:
https://policies.google.com/technologies/ads
and
https://adssettings.google.com/authenticated.
- NEWSLETTER
Newsletter data
If you wish to receive the newsletter offered on this website, we require your email address and information that enables us to verify that you are the owner of the email address provided and that you agree to receive the newsletter. No further data is collected, or it is collected only on a voluntary basis. We use newsletter service providers to distribute our newsletters, as described below.
- PLUGINS AND TOOLS
Google Maps
This website uses the Google Maps mapping service. The provider is Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland.
To use the features of Google Maps, your IP address must be stored. This information is generally transferred to and stored on a Google server in the USA. The provider of this website has no control over this data transfer. If Google Maps is enabled, Google may use Google Web Fonts to ensure that fonts are displayed consistently. When you open Google Maps, your browser loads the required web fonts into its browser cache so that text and fonts are displayed correctly.
Google Maps is used in the interest of presenting our online services attractively and making it easy to find the locations specified on our website. This constitutes a legitimate interest within the meaning of Art. 6(1)(f) GDPR. If the relevant consent has been requested, processing is carried out exclusively on the basis of Art. 6(1)(a) GDPR; consent may be withdrawn at any time.
The transfer of data to the USA is based on the European Commission's Standard Contractual Clauses. Details can be found here: https://privacy.google.com/businesses/gdprcontrollerterms/ and https://privacy.google.com/businesses/gdprcontrollerterms/sccs/.
For more information about how user data is handled, see Google's privacy policy: https://policies.google.com/privacy?hl=de.
Customer surveys
At various points during your shopping experience, you have the opportunity to provide feedback about your experience in our online shop. If you are invited to provide feedback, the legal basis is your consent pursuant to Art. 6(1)(a) GDPR.
The data collected is used only for internal purposes and helps us make your next visit to myebikes.com even better. We are supported in conducting these surveys by the external service provider Qualitize GmbH, Fuhlsbüttler Str. 29a, 22305 Hamburg, which is contractually bound as a processor pursuant to Art. 28 GDPR. You can find its privacy policy at www.qualitize.de/privacy.
Customer service external providers - Prophete In Moving GmbH
To optimise our customer service, we work with the external provider Prophete In Moving GmbH, based at Lindenstraße 50, 33378 Rheda-Wiedenbrück, Germany. This partnership enables us to offer efficient, high-quality services. Prophete In Moving GmbH assists us with handling customer enquiries, feedback and complaints. We ensure that all data transmitted is handled in accordance with applicable data protection regulations. We transmit only the information required to provide customer service to Prophete In Moving GmbH. We ensure that sensitive data is always treated confidentially and used only for the agreed purposes.
- ONLINE MARKETING AND AFFILIATE PROGRAMMES
Affiliate programmes on this website
The website operator participates in affiliate partner programmes. If you click on an advertisement on our website that is part of a partner programme and subsequently complete a transaction (e.g. a purchase), we receive a commission from our affiliate partners. For this purpose, our affiliate partners must be able to identify you and determine that you accessed the product in question via the advertisement placed on our website and completed the predefined transaction. Our affiliate partners use cookies or comparable recognition technologies (e.g. device fingerprinting) for this purpose.
Data is stored and analysed on the basis of Art. 6(1)(f) GDPR. The website operator has a legitimate interest in correctly calculating its affiliate commission. If the relevant consent has been requested (e.g. consent to the storage of cookies), processing is carried out exclusively on the basis of Art. 6(1)(a) GDPR; consent may be withdrawn at any time.
We participate in the following affiliate programmes:
Facebook fan page
We operate a Facebook fan page at the URL https://www.facebook.com/profile.php?id=61554697893840, through which you can communicate with us. Processing is carried out on the legal basis of Art. 26 GDPR (joint controllers).
The Facebook Inc. privacy policy applies to all processing at the URL https://www.facebook.com/profile.php?id=61554697893840 and can be found here: https://de-de.facebook.com/about/privacy
Exception: If you provide us with personal data such as your name, email address or similar information through the communication channels provided by Facebook, for example so that we can respond to an enquiry, we will also process that enquiry in our systems. This data is stored for 10 years.
In addition to Facebook, recipients of your data may include service providers we use to ensure that your enquiries are answered quickly and efficiently.
Facebook Pixel / Facebook Custom Audience
Facebook Custom Audience is used on some pages of our website. Facebook is operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA.
Facebook Custom Audience enables targeted advertising on Facebook. The Facebook Pixel also allows us to determine which visits to our website result from clicks on our Facebook ads. Facebook Custom Audience and the Facebook Pixel therefore serve our legitimate interest in analysing and optimising our online advertising and operating it economically.
When Facebook Custom Audience is used via the pixel method, an invisible Facebook pixel is integrated into our website. Among other things, it transmits the Facebook user ID of the user (if logged in to Facebook) and data about use of our website to Facebook. This enables Facebook to track the online behaviour of users of our website. Facebook may display targeted advertisements to users registered with it (for example, for a product not purchased after an abandoned order).
You can object to the collection of your data by the Facebook Pixel at any time. For more information, see section 12 of this privacy policy, "Cookies and web analytics".
You can also configure which types of advertisements are shown to you on Facebook in your Facebook account.
Further information can be found in Facebook's privacy policy:
https://www.facebook.com/policy.php
Meetsocial
Information relevant to online marketing and affiliate programmes is transmitted to Meetsocial only to the extent necessary to carry out these tasks. We take particular care to ensure that sensitive data is treated confidentially.
Meetsocial always acts in accordance with applicable data protection laws and shares our commitment to protecting our customers' privacy. Our cooperation is based on clear guidelines and the responsible handling of personal data.
- ECOMMERCE AND PAYMENT SERVICE PROVIDERS
Processing of data (customer and contract data)
We collect, process and use personal data only to the extent necessary to establish, define the content of or amend the legal relationship (inventory data). This is done on the basis of Art. 6(1)(b) GDPR, which permits the processing of data for the performance of a contract or for taking steps prior to entering into a contract. We collect, process and use personal data relating to your use of this website (usage data) only to the extent necessary to enable you to use or be billed for the service.
Customer data collected is deleted once the order has been completed or the business relationship has ended. Statutory retention periods remain unaffected.
Data transfer upon conclusion of a contract for online shops, retailers and shipping of goods.
When you order goods from us, we provide your personal data to the transport company responsible for delivery and to the payment service provider responsible for processing the payment. Only data required by the respective service provider to perform its duties is disclosed. The legal basis for this is Art. 6(1)(b) GDPR, which permits the processing of data for the performance of a contract or for taking steps prior to entering into a contract. If you have given your consent pursuant to Art. 6(1)(a) GDPR, we will provide your email address to the transport company responsible for delivery so that it can inform you by email about the shipping status of your order; you may withdraw your consent at any time.
Payment services
We integrate payment services provided by third-party companies on our website. When you make a purchase from us, your payment data (e.g. name, payment amount, bank account details, credit card number) is processed by the payment service provider for the purpose of processing the payment. The respective contractual terms and privacy policies of the providers apply to these transactions. The payment service providers are used on the basis of Art. 6(1)(b) GDPR (contract performance) and in the interest of making the payment process as smooth, convenient and secure as possible (Art. 6(1)(f) GDPR). Where your consent is requested for specific actions, Art. 6(1)(a) GDPR is the legal basis for data processing; consent may be withdrawn at any time with future effect.
We use the following payment services/payment service providers on this website:
PayPal
The provider of this payment service is PayPal (Europe) S.à.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter "PayPal").
Data transfers to the United States are based on the European Commission's Standard Contractual Clauses. Details can be found here: https://www.paypal.com/de/webapps/mpp/ua/pocpsa-full.
For details, please refer to PayPal's Privacy Statement: https://www.paypal.com/de/webapps/mpp/ua/privacy-full.
Mastercard
The provider of this payment service is Mastercard Europe SA, Chaussée de Tervuren 198A, B-1410 Waterloo, Belgium (hereinafter "Mastercard").
Mastercard may transfer data to its parent company in the United States. Data transfers to the United States are based on Mastercard's Binding Corporate Rules. Details can be found here: https://www.mastercard.de/de-de/datenschutz.html and https://www.mastercard.us/content/dam/mccom/global/documents/mastercard-bcrs.pdf.
VISA
The provider of this payment service is Visa Europe Services Inc., London Branch, 1 Sheldon Square, London W2 6TT, United Kingdom (hereinafter "VISA").
The United Kingdom is considered a safe third country in terms of data protection. This means that the United Kingdom has a level of data protection equivalent to that in the European Union.
VISA may transfer data to its parent company in the United States. Data transfers to the United States are based on the European Commission's Standard Contractual Clauses. Details can be found here: https://www.visa.de/nutzungsbedingungen/visa-globale-datenschutzmitteilung/mitteilung-zu-zustandigkeitsfragen-fur-den-ewr.html.
For further information, please refer to VISA's Privacy Statement: https://www.visa.de/nutzungsbedingungen/visa-privacy-center.html.
Klarna Pay over time ("Installment payments")
We offer you the option of paying for your order in installments. If you select this payment option, Adyen will therefore transfer your personal data to: Klarna GmbH, Theresienhöhe 12, 80339 Munich (hereinafter "Klarna") (Klarna's Privacy Statement at: https://cdn.klarna.com/1.0/shared/content/legal/terms/0/de_de/privacy ) for the purpose of verifying your identity and creditworthiness.
Klarna has credit reference agencies assess credit risk and obtains information and, where applicable, creditworthiness information based on mathematical and statistical methods (scoring), which take into account, among other things, address data and your date of birth.
The personal data transmitted to Klarna generally includes your first name, last name, address, date of birth, gender, email address, IP address, telephone number, mobile phone number, and other data required to process an installment purchase. To decide whether to establish, perform or terminate a contractual relationship, Klarna collects and uses data and information about the data subject's previous payment behavior, as well as probability values for their future behavior (so-called scoring). Scoring is calculated using scientifically recognized mathematical and statistical methods.
Where we make automated decisions with legal effect, you have the right to obtain information about the logic involved, as well as the significance and intended effects of this data processing. You may ask us to review the automated decision by setting out your point of view, and you have the right to human intervention by us. To do so, please contact Klarna: Shopping levelled-up on a global scale.
- Opt-Out Policy
If you'd rather not hear from us, we won't take it personally! Just hit "unsubscribe" on our subscription status page and enter your information. You can also opt out by notifying us via the contact form on our 'Contact Us' page.
You can opt out of receiving targeted ads served by us or other advertising companies: AdRoll is also a member of the Network Advertising Initiative (NAI) and adheres to the NAI Code of Conduct. You may use the NAI opt-out tool here, which will allow you to opt out of seeing targeted ads from us and from other NAI-approved member companies.
We also comply with the Self-Regulatory Principles for Online Behavioral Advertising as managed by the Digital Advertising Alliance (DAA). You may opt out of receiving targeted ads from other companies that perform ad targeting services, including some that we may work with as Advertising Partners, via the DAA website here.
We also adhere to the European Interactive Digital Advertising Alliance (EDAA) guidelines for online advertising, and you may opt out via their Your Online Choices website.