Service Partner
Reliable service and support for your MYEBIKES e-bike or bicycle throughout Germany and Europe
For inspections, required spare parts, or simply quick on-site assistance, we offer you a nationwide network of certified workshops. MYEBIKES service partners are spread across the entire country and will help you with inquiries about your MYEBIKES bicycle or e-bike.
We believe that good, reliable customer support does not end with the purchase of a MYEBIKES (e-)bike. In fact, it really begins at that moment.
A high-quality product deserves equally excellent service. We believe this is essential for a long-lasting, relationship built on trust with you as our customers.
Once you have found your dream e-bike or bicycle with us, we will continue to be here for you with advice and support even after your purchase. With us, you can not only expect outstanding value for money, but also a strong relationship between the manufacturer and its customers.
Service partners and workshops near you
Whether for inspection, repair or warranty service, find the nearest service partner near you by searching by postcode or town – including address, telephone number and distance. Our service partners carry out maintenance and repairs on your e-bikes and bicycles, even after the warranty period has expired. For warranty claims, please have your proof of purchase and frame number ready.
Frequently Asked Questions
How can I find a service partner near me?
Enter your zip code or city above. The map shows you all service partners near you, sorted by distance – with address, phone number and email address.
Is there a bike shop near me?
Yes. Our service partners are located throughout Germany and Europe. Use the search function on the map to find the nearest workshop.
Do all service partners near me also repair e-bikes?
Our service partners are trained in e-bikes. It is best to briefly check by phone whether a specific model or component can be serviced on site before you head over.
Does a local service partner handle warranty work?
Yes, warranty work is carried out by our service partners. Please bring your proof of purchase and the frame number.
How up-to-date is the service partner data?
The data is updated regularly. We cannot incorporate changes on a daily basis, so it is advisable to give us a quick call before your trip.